Background:
The
Municipal Reforms Cell (MRC) was created in 2005 under the Directorate of Municipal
Administration, GoK, exclusively for implementation of computerization and other
reforms in all the Urban Local Bodies of Karnataka. These reforms are being implemented
in selected 49 ULBs of Karnataka under Asian Development Bank funded "Nirmala Nagar
Project" and in the remaining 165 ULBs under World Bank funded
"Karnataka Municipal
Reforms Project".
The Municipal Reforms Cell is headed by Joint Director who is
of Senior Scale KAS Cadre.
The Directorate of Municipal Administration, GoK with
the assistance of MRC has launched e-Governance reforms in Urban Local Bodies to
bring in transparency in administration, accountability and better municipal citizen
interface. Computerization of municipal functions involves following activities:
Phase-I
ULB Website
Public Grievance and Redressal System
GIS based Property
Tax Information System(Schematic GIS)
Double Entry Accrual based Accounting System
Birth & Death registration & certification System
Phase-II
Water Tax
Trade Licence
Ward Works
Need for Computerization of Municipal functions :
To
bring about better governance in Urban Local Bodies (ULB) through the use of technology
and Govt. Process Reengineering. It focuses on creating robust database of records
in various departments like revenue, engineering, accounting, health etc and has
the day-to-day administration of the ULB based on accurate data, well defined processes
and more efficient service delivery to citizens by using IT/Communication tools
and technologies.
Objectives:
To create eGovernance Software Platform for improving
the governance of the ULBs.
To create GIS based Property Tax Information system
to enhance and augment tax collection and make the ULBs self sustainable.
To bring
in web-based modern accounting system in Municipal Governance.
To computerize Birth
and Death registration and certification.
To introduce PGRCitizen friendly complaint
registration and tracking system that functions over internet, Phone and Paper form
and to track status through complaint ID.
To enable the Citizens and other city
stakeholders to understand the citys problems better and constructively participate
in the governance of the ULB.
To create a map linked data base of properties in
the ULB
To create an interface for public to retrieve certain useful information.
To ensure availability of data for all the Government departments to use it for
further value addition. To bring transparency into affairs of ULBs and make them
more accountable
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